Effective Date: 21 October, 2024

Welcome to Freshen My Home (“we,” “us,” or “our”). By accessing or using our services, you agree to comply with and be bound by the following terms and conditions (“Terms of Service”). Please read these terms carefully.

Acceptance of Terms

By using our website and services, you confirm that you are at least 18 years old and capable of entering into a binding agreement. If you do not agree with any part of these terms, please do not use our services.

Services Provided

Freshen My Home specializes in affordable and hassle-free house cleaning services designed for busy families and individuals. Our express services focus on high-traffic areas, including:

• Express Bathroom Only Service:
  • Clean Tub, Toilet, Sink
  • Wipedown Bathroom Countertops
  • Mop Bathroom
  • Additional services for 2 or 3 bathroom homes
• Express Freshening Service:
  • Includes all bathroom services
  • Vacuum and damp mop living areas

We offer flexible service frequencies:

• Monthly, bi-monthly, or weekly options
• Gift Certificate for a one-time service

Booking and Cancellation

Booking: Services can be easily booked via our website. After selecting your service and frequency, you will provide your contact and payment information.

Cancellation Policy: Cancellations must be made at least [insert notice period] in advance to avoid a cancellation fee.

Payment

Payment is due upon completion of the service. We accept various payment methods. By providing your payment information, you authorize us to charge the applicable fees.

Client Responsibilities

Clients are responsible for:

• Communicating any specific instructions or areas of priority, especially for homes larger than 1400 square feet.
• Preparing their home prior to our arrival, as our services are designed for quick and efficient cleaning (approximately one hour).
• Securing valuable or fragile items before the service.

Liability

While we aim to deliver high-quality services, we are not liable for any damages or loss resulting from the use of our services, except as required by law. Our liability is limited to the amount paid for the service.

Modifications

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.

Governing Law

These Terms of Service are governed by the laws of [insert jurisdiction]. Any disputes arising from these terms shall be resolved in the appropriate courts in [insert jurisdiction].

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

• Phone: (541) 325-2789

Note: Freshen My Home is not a deep cleaning service.

For deep cleaning needs, please consider contacting Redmond’s Cleaner Living NW.